Terms of service

Terms of Service

Acceptance of Terms

Please read these Terms of Service thoroughly before engaging with any feature of 1dn0wn-uq.myshopify.com. Your use of the platform is expressly conditioned on your acceptance of and compliance with everything stated here, and this acceptance applies equally to guests, registered users, and buyers. We treat each visit as a fresh affirmation of the current terms.

Eligibility and Age Requirement

To shop with Neutrogena, you must be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater. By placing an order you represent and warrant that you meet this requirement and that all information you provide is truthful and complete. Purchases involving a minor are permitted only under the direct supervision of a parent or legal guardian who accepts these terms on their behalf.

Your Account

When you create an account with Neutrogena, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under them. Please notify us promptly at svetlanapak644@gmail.com if you suspect any unauthorized use. We are not liable for losses arising from your failure to keep your password secure.

Order Acceptance and Cancellation

All purchases are subject to availability and to our acceptance. We may, without liability, decline service, close accounts, or refuse to ship to a particular address, particularly where an order appears to breach our policies or the law. Customers who wish to cancel should act quickly, as orders become locked once fulfillment begins after the 1-2 business day processing window.

Pricing and Errors

The amounts you see are in United States dollars and may be revised at any time to reflect cost changes, promotions, or corrections. Should a genuine error cause a product to appear at the wrong price, Neutrogena is entitled to refuse or cancel the sale and to return your money in full. This right applies regardless of whether the order was already acknowledged.

About Credit / Debit Card

Payment for orders on 1dn0wn-uq.myshopify.com is collected via credit or debit card at the moment of purchase. The cards we honor are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, and every charge is denominated in US dollars. If your card is declined, your order will not be processed until valid payment is received.

Intellectual Property

By using our site you acknowledge that the content belongs to Neutrogena and that you acquire no ownership interest in it through your visit or purchase. Buying a product transfers title to that physical item only, not to any of the branding, imagery, or written material associated with it. Continued protection of these assets is essential to our business, and we enforce our rights vigorously.

Prohibited Uses

Access to Neutrogena is conditioned on your promise not to misuse it. This means no unauthorized commercial solicitation, no collection of other users' personal information, and no conduct that could disable or impair the site. Where we determine, in our sole judgment, that you have crossed these lines, we may suspend or terminate your access without notice.

Products and Descriptions

Neutrogena endeavors to describe and display each product on 1dn0wn-uq.myshopify.com as accurately as possible, including its colors, dimensions, and features. However, we cannot guarantee that your device will render colors precisely, and slight variations between the image and the item you receive are normal. Descriptions are provided for guidance and do not form a warranty of any kind.

Disclaimer of Warranties

Neutrogena provides its website and products without guarantee of any particular result. We expressly disclaim implied warranties of merchantability and fitness for a specific use, subject to any rights you may have under applicable consumer protection law that cannot be waived. Nothing here is intended to exclude liability that cannot lawfully be excluded.

Limitation of Liability

In no event will Neutrogena's liability arising from or relating to these terms exceed the total amount you paid to us in the transaction at issue. We accept no responsibility for indirect or consequential harm, such as loss of use, loss of goodwill, or emotional distress. This allocation of risk is a fundamental basis of the bargain between us and is reflected in our pricing.

Indemnification

By transacting with us, you undertake to protect Neutrogena financially from claims linked to your breach of this agreement or your violation of any applicable law. This includes covering court costs and professional fees we reasonably incur. Your indemnity obligations are in addition to, and do not limit, any other remedies available to us.

Governing Law

This agreement is made and shall be construed in accordance with the laws of the United States. Because Neutrogena operates in the US market with pricing in USD, US legal standards apply regardless of where you access the site. Both parties agree to submit to the exclusive jurisdiction of US courts for any matter that cannot be resolved amicably.

Changes to These Terms

We keep the right to modify or discontinue any aspect of 1dn0wn-uq.myshopify.com, including these Terms of Service, with or without notice. Updated terms are effective immediately upon posting unless we state otherwise. Your ongoing access to and use of the website confirms your acceptance of the terms as they exist at that time.

Contact Us

We welcome your questions, comments, and concerns about our policies or your purchase. The best way to contact Neutrogena is by emailing svetlanapak644@gmail.com, and we aim to respond within one business day. You may also call 19282196676 or write to us at 1590 Paige Dr, Bullhead City, Arizona 86442, United States; our phone lines are open Monday-Friday, 9:00 AM-5:00 PM.